Shipping

Domestic Shipping

At our company, we strive to provide our customers with a seamless shopping experience, including hassle-free shipping. We offer shipping to all states within the United States, with the exception of Hawaii and Alaska.

For orders that are out of state, we charge a higher shipping fee than for orders within our state. The exact amount of the shipping fee will depend on the size and weight of the order, as well as the destination state.

We work with trusted shipping carriers to ensure that your order arrives safely and on time. We will provide you with a tracking number as soon as your order ships, so you can track its progress and know exactly when to expect it.

Please note that orders may take longer to arrive if they are being shipped out of state. While we do our best to process and ship orders as quickly as possible, shipping times may be affected by factors beyond our control, such as weather, carrier delays, or other unforeseen circumstances.

If you have any questions or concerns about your order's shipping status, please contact our customer service team. We will be happy to assist you in any way we can.

Thank you for choosing our company. We appreciate your business and look forward to serving you in the future.

Returns

At Garden of Eve, we strive to provide our customers with high-quality products that meet their needs and expectations. We understand that sometimes things can go wrong, and products can arrive damaged. Therefore, we have created a refund policy for damaged Garden of Eve products to ensure our customers' satisfaction.

If you receive a Garden of Eve product that is damaged, please take a picture of the product's condition and contact our customer service team within 48 hours of receiving the product. We will investigate the issue and determine the best course of action, which may include either replacing the damaged product or providing a full refund.

14 Days to Return

To qualify for a replacement or full refund, the damaged product must be returned to us within 14 days of its delivery. The product must be in its original packaging, and all tags and labels must be intact. We will cover the cost of return shipping for damaged products.

Returns & Exchanges

If you receive a Garden of Eve product that is past its expiration date or is significantly different from the product you ordered, please contact us immediately. We will investigate the issue and determine the best course of action, which may include either replacing the product or providing a full refund.

Please note that our refund policy applies only to damaged products. If you are unsatisfied with the product for any other reason, please contact our customer service team to discuss other possible solutions.

Thank you for choosing Garden of Eve. We appreciate your business and hope to continue serving you in the future.